Do you have a Minimum Order Quantity (MOQ) for each item?
We offer a low MOQ for OEM products to help you start your business easily.
How do you deliver the goods and how long does it take?
We usually deliver bulk orders by sea. For smaller packages, we can arrange delivery via express courier services.
Can you accept customized OEM packaging and logos?
Yes, we specialize in both OEM and ODM services. Please provide your design details before production begins.
Do you offer a guarantee for your products?
Yes, we provide a 1-3 year warranty on our products depending on the specific item.
How do you handle faulty products or refunds?
Our products are manufactured under a strict quality control system with a defect rate below 0.2%. During the warranty period, we will replace any faulty parts with new ones.
What are your accepted payment terms?
Our standard terms are a 30% deposit upfront, with the remaining 70% balance due against the copy of the Bill of Lading (BL).