❓ Frequently Asked Questions
What are your product advantages?
We offer factory wholesale prices combined with high quality that meets US or EU standards. We provide high-level service, accepting OEM/ODM and trade assurance orders for a worry-free shopping experience.
How can I request a sample order?
Sample orders are welcome. Once you choose a product, contact us and a specialist will arrange the order immediately. While sample unit prices may be higher than formal orders, a discount is provided when you repurchase for a formal order.
What customization options do you offer?
We accept OEM customization for formal orders. Depending on quantity, we offer logo printing (2x MOQ), size customization (3x MOQ), and full package design (4x MOQ).
How do you ensure on-time shipping and delivery?
Most cargo departs from Shanghai port, one of the fastest transshipment hubs. Goods reach the port within 1-2 days from our factory. We maintain an on-time delivery rate above 98% across air, sea, and railway routes.
How do you guarantee product quality?
We have a dedicated quality inspection team. We perform random inspections on raw materials upon arrival and conduct 100% inspections on all finished products before they leave the factory to ensure no defects are shipped.
What after-sales service is provided?
We help source products based on your market needs with our professional R&D team. For long-term partners, we maintain dedicated files for order management and inventory tracking, ensuring your data and privacy are fully protected.
Parnal Fitness
