Frequently Asked Questions
Do you have a Minimum Order Quantity (MOQ) for each item?
We offer low MOQ for OEM products. For items currently in stock, there is no MOQ requirement.
How do you deliver the goods and how long does it take?
Goods are usually delivered by sea. For smaller packages, we can arrange express delivery services.
Can you provide customized packaging or logos?
Yes, we specialize in OEM and ODM services. Please provide your design details before production begins.
Do you offer a guarantee for your fitness products?
Yes, we provide a 1-2 year warranty on our products to ensure customer satisfaction.
How do you handle quality control or faulty products?
Our products are manufactured under a strict quality control system with a defective rate below 0.2%. If a fault occurs during the warranty period, we will provide replacement parts.
What are the accepted payment methods?
We accept various payment methods, including trade assurance, to ensure a secure transaction for our buyers.