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Frequently Asked Questions
Do you have a Minimum Order Quantity (MOQ) for each item?
We offer Low MOQ for OEM products to help you start your business easily.
How do you deliver the goods and how long does it take?
We usually deliver bulk orders by sea. For small packages or samples, we can send them via express services.
Can you accept customized OEM packaging or logos?
Yes, we specialize in OEM and ODM services. Please provide your design details before production.
What kind of guarantee do you offer for the products?
We offer a 1-3 years warranty on our products, ensuring long-term reliability for our clients.
How do you handle faulty products?
Our products undergo strict quality control with a defective rate under 0.2%. During the guarantee period, we will replace any faulty parts with new ones.
What are your standard payment terms?
We typically accept a 30% deposit and the remaining 70% against the copy of the Bill of Lading (BL).