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Frequently Asked Questions
Are you a manufacturer or a trade company?
We are a professional manufacturer with a dedicated foreign trade service team to ensure quality and communication efficiency.
What are your terms of packing?
Generally, we pack our goods in standard cartons. If you have a legally registered patent, we can provide branded packaging upon receiving authorization.
What is the standard payment process?
Our process follows: Quotation → Proforma Invoice (PI) → Confirmation → 30% Deposit → Production → QC Inspection → Balance Payment → Shipping.
How long is the delivery lead time?
Typically, it takes 30 to 35 days after receiving your advance payment. The specific time depends on the items and the quantity of your order.
Can you produce based on specific samples?
Yes, we can produce according to your samples or technical drawings. We are also capable of building the necessary molds and fixtures.
What sizes and colors are available for the yoga ball?
We offer sizes ranging from 45cm to 120cm. Standard colors include Blue, Purple, Red, and Orange, and we also accept custom color requests.